INFORMATION & RULES OF CONDUCT

  • Please be sure to inform our ticket office in advance should you pass your tickets on to other persons, as we will require their contact details.
  • 3G rule: Admission is subject to a valid official Corona test with a negative result, proof of vaccination at least 21 days and no more than 9 months ago, or proof of Covid 19 disease.
  • No testing is offered on site.
  • Tickets will be checked contactlessly at the forecourt to the Auditorium.
  • Due to the current pandemic, FFP2 masks are compulsory in all indoor rooms from 24 July, including during concerts. Please remember to carry an FFP2 mask in any case, as it may be necessary to change to the auditorium or Reitschule at short notice in case of bad weather. An FFP2 mask is also required for visiting the toilets at the Wolkenturm.
  • There is no regular box office on concert days. A helpdesk is available for emergencies.
  • Current regulations for public transport apply to our bus transfer service.
  • Pre-concert talks are available as Podcasts one week before the concert instead of taking place in the Reitschule.
    grafenegg.com/podcast (only available in German)
  • The large space between the stage and the audience area will ensure a safe distance between the public and the performers at all times.
  • Please always follow the instructions given by the ushers and observe all signs.
  • Please always maintain  distance from persons who are not from your household, and avoid crowding, especially at entrances, exits and the bars.
  • Please observe the current general hygiene regulations such as sneezing etiquette, regular washing or disinfecting of hands etc. Disinfectant dispensers are available.
  • Please do not attend the concert:
    - if you are feeling ill and cannot rule out the possibility of being infected by the corona virus
    - if you have had contact with a person suffering from Covid-19
    - if there has been or you suspect there to have been illness in your immediate social or professional environment

Thank you for your cooperation!

We reserve the right to alter these procedures according to official requirements or if there has been a relaxation of these requirement.

 

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